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They Call It Bad Faith Because There Is Nothing Good About It

Your insurance company is obligated by law to treat you fairly and settle your claim in a timely manner. But is this the way you are being treated?

Is your insurance company:

  • Not returning your telephone calls?
  • Not updating you on the status of your claim?
  • Not paying you reasonable living expenses while you wait for the claim to settle?
  • Making repeated requests for the same documents?
  • Dragging its feet every step of the way?
  • Treating you rudely and more like an adversary than "a good neighbor?"

A leader in establishing insurance bad faith

Bob Rutter handled the two primary cases in Ohio that set the standard for insurance bad faith: Zoppo v. Homestead Insurance Company (a fire loss case) and Said v. Motorists Mutual Insurance Company (an uninsured motorist claim).

He has also written an article entitled "Insurance Bad Faith In Ohio After Zoppo: Where Are We?" In addition, Bob has lectured throughout the country on insurance bad faith. Insurance companies know him and respect him, and the reason is simple — he gets results.

Contact Rutter & Russin, attorneys with significant trial experience in exposing bad faith insurance practices.

No arrests were made when a Cleveland bar was intentionally burned, but the insurance company still denied the owner's claim asserting that he had set the fire. The owner believed that the fire had probably been set by some former patrons that he had kicked out for causing trouble. The jury determined that the owner was not involved in setting the fire, and awarded him $80,000 for his property loss plus another $187,000 for bad faith and attorneys' fees. The Ohio Supreme Court upheld the jury's verdict including the jury's decision that a further amount should be awarded to the owner for punitive damages. The punitive damage claim was later settled for a confidential amount.


If your insurance company is treating you unfairly and refusing to settle your claim in a timely manner you need a legal team that knows how to respond. The attorneys of Rutter & Russin are recognized in insurance bad faith, having set the standards in two important Ohio cases and lecturing and writing extensively on the topic. Contact us today for a free consultation.

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